- Privacy Policy

We at ONE CHAR LABS S.R.L (“Company,” “we,” “us,” “our”) know that our users (“you,” “your”) care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

By visiting the various websites owned and operated by ONE CHAR LABS, including, without limitation, the http://1char.com/ website (the “Websites”), emailing members of our team, or using any other functionalities or services offered from time to time by ONE CHAR LABS in connection with the Websites, in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to our collection, use, and sharing of your information in the following ways.

I. What Does This Privacy Policy Cover?
This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing, viewing or using any of our Websites, Videos and/or Services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to contact us or use our sites or services. If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, telephone number, or email address. No one under age 13 may provide any Personal Information to us or through the Services. In the event that we learn that we have collected Personal Information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 13, please contact us at hello@1char.com

II. What Information Does Company Collect?
We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our Services, to administer and improve our Websites, to allow our users to set up a user account and profile, to contact users, to fulfil your requests for certain products and services, to analyze how users utilize the Websites, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (as described in this Section and in Section III below). At times, we may anonymize your Personal Information so that you cannot be individually identified, and provide that information to our partners. We collect the following types of information: A. Information You Provide to Us: We may collect Personal Information from you when you visit any of our Websites, register for or subscribe to any Services, contact us with questions or concerns, and/or otherwise interact with the Services. For example, when you register for our Services, we may collect your name, email address, phone number, and payment card information. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. B. Information Collected Automatically: Whenever you interact with any of our Websites, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Website’s features. If you click on a link to a third party website, such third party may also transmit cookies to you. This Privacy Policy does not cover the use of cookies by any third parties. The Adobe Flash Player (and similar applications) (“Flash”) uses technology to remember settings, preferences and usage similar to browser cookies but these are managed through a different interface than the one provided by your web browser. This technology creates locally stored objects that are often referred to as “Flash cookies.” We employ Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation. You may access your Flash management tools from Adobe’s web site directly. We do not use Flash cookies to serve interest-based advertising. When we collect usage information (such as the numbers and frequency of visitors to a Website), we may use such information in two ways. First, we may use such information in aggregate form, and not in a manner that would identify you personally. For example, this aggregate information tells us how often users use parts of a Website, so that we can make such Website appealing to as many users as possible. We may also provide this aggregate information to our partners; our partners may use such information to understand how often and in what ways people use our Websites, so that they, too, can provide you with an optimal experience. C. E-mail and Other Communications: We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses or communicate with you about your use of any of the Websites. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service. If you do not want to receive email or other mail from us, please indicate your preference by visiting our email preference page . Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Websites, and you are responsible for reviewing such legal notices for changes.

III. Will Company Share Any of the Personal Information it Receives?
We share your Personal Information in personally identifiable form with third parties as described below. A. Group Businesses: We may share your details or website usage with group companies, affiliated with ONE CHAR SRL. B. Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, for example, processing credit card payments. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. C. Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. D. Protection of Company and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. E. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

IV. Is Personal Information About Me Secure?
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. The Websites may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

V. What Personal Information Can I Access?
You may request the correction, updating, or deletion of your Personal Information on our Websites by emailing us at hello@1char.com. We will respond to all such requests within 30 days. If you request that your Personal Information be deleted from our records, there may be a brief delay in our processing that request, while we verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your Personal Information be deleted, we reserve the right to terminate and/or limit your access to the Websites and/or Services.

VII. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

VIII. Questions or Concerns
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to hello@1char.com. We will make every effort to resolve your concerns.